Hazlemere Window Company is a well established family business, which has been designing, manufacturing and installing high quality double glazed windows, doors and conservatories for over 30 years. It is dedicated to traditional values such as excellent craftsmanship, value for money and outstanding customer service, whilst incorporating the very latest thermally efficient, secure and aesthetically pleasing product innovation and design. Whether it is windows, doors, orangeries, a conservatory or low maintenance UPVC roofline products that you require, Hazlemere Windows treat every customer as uniquely important. As independent double glazing manufacturers, suppliers and installers, all our orders are designed and made to measure, ensuring that your finished product will add value to your property.
Hazlemere’s highly experienced sales consultants are experienced industry professionals, so not only have a mature approach to customer service, but can pass on to you expertise and knowledge gained over the past four decades. The vast majority of Hazlemere Conservatory, Door, Window, Roofline and Home Improvement Consultants have over 30 years experience in the double glazing industry.
As independent double glazing manufacturers the Hazlemere Group is not tied to one particular profile or product, so offers customers one of the widest range of UPVC and aluminium (plus composite doors) home improvement products on offer in the UK.
Hazlemere's robust comprehensive 10 Year Guarantee delivers peace of mind, value for money and reassurance that their products will continue to perform. as Hazlemere Windows ten year guarantee is on both their products AND their installations as well. The reason Hazlemere Windows are confident enough to offer such a comprehensive guarantee on a wide range of windows, doors, orangeries and conservatories is because they use the best materials and components which have been selected for their inherent proven durability. Hazlemere employ their own Service Engineers who are dedicated to delivering each customers guarantee, and are on hand after the guarantee period to assist with any future remedial works. In addition each homeowner who we fit products for is provided with an IBG (Insurance Backed Guarantee).
Hazlemere Window Company manufactures double glazed bespoke aluminium windows, doors and conservatories in its modern 38,000 square feett High Wycombe factory premises in South Buckinghamshire. In addition, all its UPVC double glazing products are also fabricated in the UK to the highest British Standards
So whether it is highly secure, thermally efficient, energy saving UPVC or aluminium products you choose, they will be made to the highest quality standards.
As independent manufacturers of high quality bespoke aluminium windows and doors, Hazlemere Windows are able to offer a wide range of different aluminium profiles, each of which can be powder coated to any RAL colour finish. There is a range of standard colours which are less expensive, and these are on a quicker turnaround than special colours. Gloss white is on a faster delivery, as many of the profiles are kept in stock.
Aluminium is very environmentally friendly "green" material as is 100% recyclable. Most of Hazlemere's aluminium products are available in dual colour or say Mock Tudor style, given every window, door and conservatory is literally designed and made to order. In 2014 Hazlemere Windows designed an aluminium window system that is unique to them called "Hazlemere Sculptured" which features a hidden Saracen locking system.
To persons who are kind enough to recommend Hazlemere to their friends, neighbours and relatives, Hazlemere Windows offers John Lewis vouchers (which can be spent at the John Lewis store less than a mile from their Head Offices in High Wycombe), or boxes of red, rose and white wine, or "Love to Shop Vouchers".
To qualify for these rewards, all each person has to do is give Hazlemere Window Company Ltd the name and address of their friend or neighbour who is interested in receiving a free no obligation quotation prior to them a) having contacted the company or b) having placing an order.
To find out more visit our Customer Rewards page.
We shall achieve our mission by always remembering that:
As members of the Glass & Glazing Federation Hazlemere Windows (HWC) has signed up to abide by the Federation's Code of Practice when dealing with our retail customers. The GGF offers customers of any of its members a free Conciliation service, should a consumer ever be unhappy about the way a GGF Member is handling their contract or complaint etc.
All GGF member companies will conduct and operate to the standards as set out in the guidelines and in other consumer leaflets published by the GGF. We must also assist the GGF with any issues raised by any of our consumers.
HWC fully support the Code of Practice as promoted by the GGF and undertake to work within any best practice guidelines as guided by the federation. All of the HWC sales representatives have been issued with a copy of the code so our customers can ask to see it at any time, a copy is also available from the Head Office in High Wycombe in Buckinghamshire.
In the unlikely event any dispute arises, Hazlemere Window Company Ltd will provide details of the Glazing Arbitration Scheme (TGAS) administered by the Centre for Effective Dispute Resolution (CEDR). More information on the GGF Code of Practice and how complaints should be dealt with are available at the GGF website www.myglazing.com
Hazlemere Window Company Ltd pride itself on its no hassle, no pressure approach to providing high quality home improvement products to the tens of thousands of customers who have put their trust in us over the last 33 years and more.
It is our experience that the last thing Hazlemere customers want is a high-pressure sales person in their home, especially when they will not leave until they have "got the order". Consequently, we at Hazlemere Windows have a "No Pressure Promise" to guarantee that if we are invited into someone’s home, we will not employ hard sell tactics, and assure consumers will leave immediately the moment anyone wishes us to.
The same applies to anyone visiting our extensive Wycombe Showroom on Cressex Business Park in South Bucks, or our Welwyn Garden City Showroom on Mundells Industrial Estate in Herts. Customers are free to come along seven days a week and browse for as long as they like, and only spend time with one of our expert sales consultants should they wish to. We do offer all customers who visit our showroom a speciality coffee, cup of tea or a soft drink, and should they wish it, free home improvement assistance and advice.
Hazlemere Window Company No Pressure Promise
As the majority of Hazlemere’s highly experienced sales consultants are over 30 years old, they have a mature approach to customer service, plus are able to pass on to customers their expert industry knowledge that they have gained over the years. In addition, most of Hazlemere Conservatory, Door, Window and Roofline consultants have several decades of industry experience. As independent double glazing manufacturers, Hazlemere is not tied to one particular profile or product, so offers customers one of the widest range of UPVC and aluminium home improvement products of any double glazing installer in the UK.
We do not build big discounts into our prices in order to offer you "up to 70% off" with such huge discounts often only being available if you order "there and then". If and when the Hazlemere do have genuine offers, these can appear very small compared to many others in the industry, who unlike Hazlemere, have enormous built in. Any Hazlemere offer comes out of our margin, hence why it is modest. However, this makes our products even better value for our customers. Such offers are normally seasonal and based on the size of order and type of product.
Finally, as most importantly, all Hazlemere Windows, Doors & Conservatories sales consultants are more than happy to leave a detailed written quotation for customers to consider in their own space and time (after they have kindly afforded Hazlemere’s home improvement experts the opportunity to take accurate measurements and carry out a free site survey of their property). Naturally if someone wants to sign up "there and then" as that is what they want to happen, they can, but there is absolutely no pressure whatsoever to do so.
For free help and advice, call to arrange a no obligation appointment with an experienced expert consultant at a time to suit you
or call us today on 08000 825 825.
As can be seen with the questions answered - could not fault, more than happy with everything.
Product design and quality excellent: Installation painless!
© 2018 Hazlemere Window Company Ltd.
Authorised and regulated by the Financial Conduct Authority.