Home Blog Hazlemere Windows customers safety first showroom visits policy

Hazlemere Windows customers safety first showroom visits policy


Ever since the UK Government permitted customers to visit retail shops (and even before it brought in mandatory face coverings in all shops), Hazlemere Windows had implemented a customers first, safety first Policy, that put the Health and Wellbeing of both their customers and staff foremost.

The Policy was and is to only permit one household into either of Hazlemere Windows showrooms, along with one experienced Hazlemere home improvement consultant at any one time, with all concerned observing a 2 metre social distancing rule throughout each showroom visit. In addition Hazlemere provides free plastic gloves, hand sanitiser and face masks on arrival, if the customer for whatever reason has forgotten to bring their face mask that the Government require worn in retail settings.

The Hazlemere Windows conservatory design consultant or window and doors consultant also wears a face mask throughout each visit to ensure maximum safety for all Hazlemere customers, and thorough cleaning is carried out as you would expect, which includes wiping down surfaces after each household has departed, prior to the next family or individuals visit. 

How is limiting visits to only one household at a time achieved?

Hazlemere Windows showroom entry doors are kept locked so that casual passers-by are unable to gain access, and Hazlemere only permits one of its home improvement experts to be present at any one time. Showroom visits are also only permitted via a pre-booked appointment, therefore guaranteeing Hazlemere customers peace of mind that they will be the only household present during the time slot they book, giving them the run of the entire showroom to themselves.

This one household at a time Policy is proving to be so popular with customers, that Hazlemere Windows is in no rush to deviate from this Policy for the foreseeable future, especially given the roller-coaster nature of the Covid-19 Pandemic, as the Policy ensures customers know in advance that by visiting either of Hazlemere Windows extensive home improvement showrooms in either High Wycombe in Buckinghamshire or Welwyn Garden City in Hertfordshire, that a) they will be the only folk present, b) there will be only one other person with them in the showroom who will be an expert in the products they wish to see and c) their Health and Wellbeing has been taken extremely seriously to ensure their safety throughout the duration of their visit.

To book an exclusive private solus showroom visit to either of Hazlemere Windows Showrooms or if you’d like to book a free one-hour online virtual appointment with one of Hazlemere Windows expert consultants simply apply via this link


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Credit is subject to status and affordability. Terms and conditions apply. Finance on windows & doors is available to a maximum loan value of £50,000 with zero deposit. Finance on conservatories is available to a maximum loan value of £30,000 with a 15% deposit. £1,000 minimum order value applies to all finance options. Authorised and regulated by the Financial Conduct Authority. Hazlemere Window Company Limited (VAT No. GB 135 5828 01) at Cressex Business Park, Wellington Road, High Wycombe, Buckinghamshire HP12 3PR (Financial Services Registered No. 796507) is a credit broker and is authorised and regulated by the Financial Conduct Authority. Credit provided by Hitachi Personal Finance, a trading style of Hitachi Capital (UK) PLC, authorised and regulated by the Financial Conduct Authority (Registered No. 704348).